Our Vision and Values have helped us become a trusted and respected nationwide organization
Hess Mechanical shares and emulates the vision and values of its parent company, Comfort Systems USA.
The Comfort Systems USA's vision is expansive:
To become the single-source, nationwide provider of comprehensive HVAC installation services, maintenance, repair, and systems replacement for the nation’s leading commercial and industrial customers.
When the company went public in June 1997, we had 12 operating companies and revenues of approximately $167 million. Now, we’ve grown to 36 companies nationwide, with revenues of $1.3 billion. Two key factors have accounted for much of that growth …
First, we’re an innovation and technology-driven company, which helps us give customers like you the best possible solutions. We not only use advanced three-dimensional detailing capabilities to anticipate problems, but also automated computer-aided design to perfectly communicate required materials. And then technological successes and best practices are systematically shared across our network of companies.
Second, we know we wouldn’t be successful without satisfied customers. The majority of the work we do is for repeat customers, who come to us project after project. They know that our technical skills, our integrity, our responsiveness and our uncompromising teamwork will take them successfully from project concept to completion … without complication, on time, and within budget.
Our Mission and Values have helped us to succeed …
Mission: To provide the best value HVAC and mechanical systems installation and service, principally in the mid-market commercial industrial and institutional sectors, while caring for our customers, employees and the environment and realizing superior returns for our stockholders.
Values: We define, inform and guide the way we operate on a daily basis, both within the company and in the communities where we do business …
- Act with honesty and integrity
- Show respect for ALL stakeholders
- Exceed customer expectations
- Seek “win-win” solutions
- Demonstrate spirit and drive
- Pursue innovation
- Achieve premier safety performance
- Commit to energy efficiency
- Communicate openly
- Impact our communities positively
- Think national. Act local.